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ASI #60981 SAGE #51003 UPIC #HIPPO001
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Order Information

PRODUCTION TIME

In-stock items, same day or next business day; non-stock and imprinted items, please allow 5 -7 business days or sooner. Production time begins when:

  • Camera ready art reaches the factory.
  • Credit has been established, or payment received
  • Ship date has been approved by factory.

MINIMUM ORDER

Blank stock/catalog items - Minimum purchase is $50.00(z) excluding freight charges.
ABSOLUTE minimum for Imprinted items is 50pcs per display, per design.
CUSTOM ORDERS - Minimum is 50pcs.

LESS THAN MINIMUM ORDER

A $10.00(z) handling charge will apply to orders is less than $50.00(z).

TERMS

New accounts must be paid with a credit card or company check until terms can be established. Next 30 days upon approval of credit references.Payment made via check are subject to 10 day hold. Custom and imprinted orders are subject to deposit.
All orders under $100.00 (regardless of open account status) are prepaid credit card or company check only. No C.O.D

RUSH ORDERS

There is no rush charge. Please contact factory for orders needed in less than normal production time.

IMPRINTING CHARGES

Click here for information on imprinting charges

OVER / UNDER RUNS

On custom or imprinted orders we reserve the right to ship up to 5% over or under the quantity ordered. Exact quantities are subject to 3% surcharge.

SHIPPING

F.O.B: California. We are not liable for delivery delays due to causes beyond our reasonable control. All orders shipped by best method. We take every precaution to insure safe arrival, but our responsibility ends when shipment is turned over to the carrier (UPS, Truck, etc). If a shipment is damaged when you receive it, insist on a damaged notation on the freight bill by the delivery person BEFORE you accept the shipment. Contact the carrier IMMEDIATELY and request an inspection. This must be done prior to filling a damage claim. DO NOT UNPACK THE SHIPMENT. If you must unpack, SAVE ALL BOXES and packing material. We are NOT RESPONSIBLE FOR SHIPPING DAMAGES.

DAMAGES

Claims for damages MUST be made within 10 days of receipt of goods to the original shipping locations only. Claims after the 10 day period will not be considered. Proof of damage must be provided with images of product damage and original packing cartons displaying shipping labels. We are not responsible for the replacement of goods or freight expenses of products that are damaged in transit. Customer assumes responsibility of the goods once it leaves our premises. Shipping loss and shipping damage claims must be made to the carrier. If product is being forwarded/reshipped/repacked and reshipped to a 2nd. location we do not guarantee against damage in transit.

DROP SHIPMENT CHARGE

$5.00 (v) per destination. We can drop ship to your various retail, dealer, or branch locations efficiently insert printed graphics, brochures, and your customized instruction sheet into the box kit, and drop ship them direct- saving you fulfillment house charges and double shipping costs. Contact Customer Service for details.

SAMPLES

Random samples are available at no charge (if available). Blank samples are billed at 1st column. Freight charges apply for both random and blank samples.

PACKAGING

Individual poly bagged and bulk packed. REMOVE ALL PACKING MATERIAL before REMOVING CONTENTS. Fulfillment and special handling
available. Call for Quote.

RETURNS/CANCELLATIONS

Stock items may not be returned without our written permission. Returned merchandise must be carefully packed and in saleable condition to be accepted for return. Call for a Return Authorization Number within 10 days of receiving order. Once an RMA # has been issued the RMA # is valid for 30 days from issuance. Parts received after 30 days will not be credited. All returns will be subject to a 25% restocking charge, plus freight. Custom and imprinted orders may not be returned. Unauthorized returns will be refused and returned to sender. Orders cancelled during production will be charged manufacturing costs incurred to date.

PRICES

PRICES SUBJECT TO CHANGE WITHOUT NOTICE. We are not responsible for typographical errors on pricing.

TRADEMARK USAGE

Copy and trademarks illustrated in this web site are used to demonstrate product imprinting. This does not constitute endorsement by any company of our product line.